We operate within normal weekly business hours from 9:00 am to 5:30 PM. You can easily reach our office via phone, email, and text. If communication is received after business hours, we will respond the next business day!
Do you have contact with my client?
That is totally optional! We do find that having direct communication with the client does significantly streamline the process, so please keep that in mind. Also, we do keep you informed of any communication and will gladly copy you on all emails with your client.
Are my files secure and confidential?
Yes! We use a tool called JotForm to collect your information and it is very secure. We do not share your information with anyone and we have strict guidelines to keep your information and your client's information safe.
What do I do if I lose the file?
We securely store your files on a backup drive, so in the event of a file loss, please reach out for a backup copy. We keep these files for up to 5 years.
Can you help with a transaction I've already initiated?
Yes! Of course! We'd love to help you out and take over the transaction.
How will you keep me updated?
All updates will take place via email, but will also depend on unique situations that may arise, where additional communication methods may be necessary!
Do I still have to pay if the transaction is cancelled?
No, we understand life happens and will not expect payment if the transaction is canceled,
Why do I need a transaction coordinator?
We understand the challenging parts of real estate! You didn't sign up to become a paper pusher! On average it takes 19 hours of your time for just one transaction. Wouldn't you like to use that time to generate more listings and sales or spend more time with your family? Give your clients that concierge experience by letting us take care of your paperwork needs so you can do more of what you love!
What if we are not geographically close?
No worries at all! We do all of our work online so we are able to serve you in the easiest, most efficient way possible!
Agents are responsible for the following:
Review the Preliminary Title Report
Complete your own Agent Visual Inspection Disclosure
Attend any onsite inspections or appointments
Negotiate repairs and any changes in contract
Provide a full and complete checklist of documents required by your broker.
